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4.1 Organizational objective.

Instituto Cervantes NBLEW had as its long term objective:

1995: building the organization (policy development)
1996: market penetration in the Netherlands
1997: break-even and market penetration in Great Britain and Spain
1998: market penetration in the United States of America, profit and continuity
(this was Princess Diana's task. Reason why she took up contact with a possible investor in Malibu USA. Unfortunately the investor died as well in the car crash).

1999: developing the holding company
2002 until now: operationalization of the holding company.

PRIMARY PROCESS

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